WHAT CARERS HAVE TO SAY ABOUT US!
Each year we send out a Monitoring and Evaluation form to all carers to help us assess and improve the service we offer. It seems that from our last evaluation that our carers are happy with the services we provide. The trustees and management agree all thanks must go to the care support staff again, as it is their professional and caring attitude which gives us such a good name. Just some of the carers comments can be seen below!
“Look forward to visit”
“Crossroads is a real blessing to us”
“Excellent service from a lovely team, thanks Cathy”
“So pleased we got in touch with Crossroads”
“A very reliable service. I am able to have a regular break with complete peace of mind”
“Staff always nice and helpful, always on time and very patient”
“Very satisfied with Jackie. We are overwhelmed with her company”
“Cannot fault the support or care we are given”
“The office staff are always on the end of phone and very helpful. They are extremely pleasant and caring in their attitude.”
“Crossroads mean so much to my family. Wonderful service”
A FEW WORDS FROM CATHY – A CROSSROADS SUPPORT WORKER
“THANK GOODNESS WE ARE ALL DIFFERENT”
Hi, I’m Cathy, and I’ve LOVED working for Crossroads for seven years. We, as support workers are invited into people’s homes and every home is different, as are their pets. These pets play a very special part in their family’s lives, not only cats and dogs, but birds, rabbits, tortoises and even the odd snake, oh yes not forgetting the lizard! Even the house spider that just made its web in the corner of the lounge, which for some reason the “carer” cannot bring themselves to brush it away with the duster, so it stays, and may even be rewarded with a name! There it remains and is looked upon with regard by the whole family in whose living room it has made its home! I know that some of us would say “NO WAY A SPIDER” but that’s because we are all different, and that’s one of the great things about being US, WE ARE ALL DIFFERENT!!!
We as support workers have the privilege of being welcomed into people’s homes by them and their pets. The knock on the door and the ALSATION BARKS with his greeting! The garden path with the geese and chickens roaming free! The mouse in the cage in the kitchen, who always pops out when you want to put the kettle on! And WHY would anyone want to keep their pet RAT in the bedroom??
BECAUSE WE ARE ALL DIFFERENT
And that’s the great thing about being us!
P.S. I’ve got the BEST cats in the world, and I’ve never met a crocodile I didn’t like!
By the way one house I visit has over 20, but they are the soft tame kind! (I think!!!)
